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ANTHEM, AZ WEATHER

PHOENIX SKY HARBOR AIRPORT

PICK UP PROCEDURES

Once you land please TURN CELL PHONE ON. Expect a text message from your driver similar to the instructions below.

TERMINAL 2 HAS CLOSED DOWN

TERMINAL 3

Pickup Information for today.

Driver: John Driver

Cell: xxx-xxx-xxxx

Step 1- Get Bags

Step 2- Take elevator to FLOOR 3 of the parking garage.

Step 3- Exit elevator and walk into the garage. Stand by the large #3 on the wall.

Step 4- Once by the large #3 call driver.

 

TERMINAL 4

Driver: John Driver

Cell: xxx-xxx-xxxx

Step 1- Get Bags

Step 2- Take elevator to FLOOR 4 of the parking garage.

Step 3-Exit elevator and stay inside the elevator corridor between the 2 sliding glass doors.

STep 4- While between the 2 sliding glass door call driver and he/she will pull up. 

 

VERY IMPORTANT: If 10 minutes after you have received your bags you have not made contact with driver, this has only occurred 4 times in 7 years or over 20K pickups but it is possible that the driver has some type of issue and is not there for pickup.

Again this is extremely rare but here’s the procedure.

Go to nearest taxi stand and take a taxi to your destination.

Again, very rare but could happen.

Keep receipt from Taxi.

ANTHEM SHUTTLE WILL COVER THE EXPENSE AND YOUR NEXT RIDE WITH ANTHEM SHUTTLE IS ON THE US.

You can try calling Anthem Shuttle at 480-251-2967 but if we are unable to answer please take necessary steps to get home asap.